April 5, 2023 — Barbara Rosebrock was heading to the doctor’s office to learn how to use her 8-year-old daughter’s new insulin pump when health care as she knew it forever changed.
It was March 11, 2020. With a mysterious new virus entering the U.S., vulnerable patients like Aubrey — recently diagnosed with type 1 diabetes — were advised to stay home.
Her doctor canceled the appointment and suggested a remote video visit instead.
Rosebrock was skeptical.
“I didn’t want to do something wrong and end up hurting my kid,” she said.
But the virtual visit went well and set a pattern. Three years later,…